With over 50 years of collective experience, our dedicated team offers a range of owners corporation management services that best serve your community and property needs. Our goal is to ensure that the buildings we manage are well-kept, positive, and enjoyable places to live.
We work closely with owners to ensure that their properties are thriving. Our team predominately manage owners corporations consisting of medium lots (50-150) to larger high rises (over 150 lots).
Our range of services include:
Financial management
Risk mitigation strategies
Insurance
Guidance and advice
Contractor management
Secretarial services
Repairs and maintenance
Create thriving communities
5 Step to change
Your Body Corporate Manager?
Changing your OC management can be a quick and easy process, that’s why we’ve got you covered with our 5-step guide to help make the transition trouble-free.
1
Ask for a copy of your current contract
When your current Contract of Appointment expires you will need to allow for enough time to undertake all the necessary legal steps.
2
Obtain
Quotes
Obtain quotes from several sources and compare the value for money and expertise they can offer. What will you receive from a new OC manager?
3
Call an owners corporation committee meeting
Time to arrange a committee meeting to discuss the options and vote on changing your OC manager.
4
Vote
Cast your vote to appoint Melcorp Strata as your new Owners Corporation Manager, you’ll need of more than 50% of the votes to be successful.
5
Move
forward
Our expert team will take it from here – including notifying your current strata manager about the change.
Have any
Questions?
The team at Melcorp Strata is more than happy to assist you. Whether you’re a part of an Owners Corporation looking to change an existing Strata manager, or are seeking to engage a Strata Manager for your new development, we can provide expert advice.
CONTACT USFeatured
Services
We work closely with owners and developers to provide exceptional, solutions-driven owners corporation services with a focus on residential, commercial, and mixed-use properties.
Residential
We have extensive experience managing owners corporations for small apartments and townhouse developments to large-scale properties with multiple OCs. We’re fully equipped to meet the unique requirements of Owners Corporations of all sizes and complexities.
See moreCommercial
We can offer commercial strata management for businesses in the realm of retail, recreational, hotel, office and industrial. We tailor our approach to best fit in with your commercial property, ensuring that your assets are maintained to a high standard and operate efficiently.
See moreMixed-use
We are specialists at handling the unique challenges that come with managing mixed-use properties and multiple owners corporations. Learn more about the services we’ve implemented at M-City in Clayton, a large-scale development featuring apartments, retail, and entertainment amenity.
See moreWhat you should know
about your Strata
To help you confidently navigate the intricate world of strata management, we have provided responses to some of your frequently asked questions. Our mission is to empower our clients with comprehensive knowledge and understanding. For detailed insights into your Owners Corporation, visit our dedicated FAQ page.
-
What does an Owners Corporation Manager do?
An Owners Corporation Manager, also known as a Strata Manager or Body Corporate Manager, is responsible for the day-to-day administration and management of an Owners Corporation, as well as ensuring the Owners Corporation is compliant with the Owners Corporation Act. -
What are the responsibilities of an Owners Corporation Manager?
While an Owners Corporation Manager can take on a number of duties that vary in scope, we’ve listed a few key tasks and responsibilities an Owners Corporation Manager should perform:
- Financial Management: handle financial matters such as budget preparation, collection of fees or levies, payment of invoices, and financial reporting.
- Administrative Support: provide administrative support, including organising and attending meetings, preparing agendas and minutes, maintaining records, and facilitating effective communication among owners.
- Maintenance and Repairs: coordinate and oversee maintenance and repairs for common areas and shared facilities within the community. This involves organising regular inspections, obtaining quotes from contractors, and ensuring timely completion of maintenance tasks.
- Compliance and Legal Matters: ensure compliance with relevant laws and regulations. Owners Corporation Managers can assist in interpreting and enforcing rules, managing insurance requirements, and handling legal issues or disputes within the community.
- Dispute Resolution: Act as mediator in resolving conflicts or disputes that may arise between owners. Our OC Managers’ unbiased approach helps facilitate communication, find amicable solutions, and maintain harmonious relationships within the community.
-
What happens to your property when dealing with an underperforming strata manager?
At Melcorp Strata, we ensure that none of the common issues related to dealing with an underperforming strata manager occur. An underperforming manager can lead to negative effects for your property, such as:
- Ongoing maintenance issues
- Dispute among other owners
- High fees
- Lack of communication between the manager and the committee
- Late or non-existing Annual General Meetings
-
How to evaluate the performance of your existing Owners Corporation Manager?
Evaluating the performance of your existing Owners Corporation Manager is important to ensure they are meeting the needs of your community and carrying out their responsibilities effectively. A few key factors to look for when evaluating their performance include:
- Review the Contract: start by reviewing the contract or agreement. Understand the agreed-upon scope of their services, responsibilities, and performance metrics outlined in the contract. This will serve as a baseline for your evaluation.
- Assess Communication: evaluate the manager’s communication skills and responsiveness. Consider factors such as their accessibility, timeliness in addressing queries or concerns, and clarity of their communication.
- Financial Management: evaluate the manager’s handling of financial matters. Review financial reports and statements to ensure accuracy, transparency, and adherence to budgetary guidelines.
- Administrative Efficiency: assess the manager’s administrative efficiency. Evaluate their organisation of meetings, preparation of agendas and minutes, record-keeping, and overall administrative support provided to the Owners Corporation. Determine if they are meeting deadlines and fulfilling their administrative obligations.
- Consider Competitive Bids: periodically invite other Owners Corporation management companies to submit competitive bids for comparison. This can help you assess if your current manager is providing competitive services and if there are alternative options that better meet your community’s needs.
-
How does an Owners Corporation hire an OC Manager?
You can follow our five simple steps to changing your Owners Corporation Manager – see our info guide above. Alternatively, you can contact one of our dedicated Owners Corporation Managers for a free consultation. We’d love to help turn your community into one that is positive and thriving.
Contact Us